What are payment methods do you accept? We accept: Visa, MasterCard, Discover, American Express and PayPal. Do You Charge Taxes on Purchases? Orders shipping to North Carolina have a 6.75% Sales Tax added; any other state - there is no sales tax. Do you have money back guarantee? We have a 30 day limited warranty on the products we sell. If your product has been opened and used, we cannot issue a refund for your order. If you receive an order that is defective upon receipt we can replace it with the same item or give you a refund. How many days will it take for delivery? Ground shipments take between 7 to 10 business days. We offer Air shipment, which allows you to have your order delivered in 1-2 business days, but additional shipping charged apply. What is your return policy? We have a 30-day return policy. If you do not like your item within that time, you may return it. If an item is opened/used; at our discretion, we will charge a 30% restocking fee on your return. Shipping charges are non-refundable. Where do you ship your products? We ship to all 50 states, Virgin Islands, Guam, Puerto Rico. Do You Ship Overseas? Not at this time. Do you send out catalogs of your Products? Send your request for a catalog to sales@annashomeandgarden.com. Do you have minimum order ammounts? No Do you charge a Drop Shipping fee? No What is your Low Price Guarantee? We guarantee to sell our products at the lowest prices (including shipping) on the web. If you find a competitor with lower total price we will match their price and send you a $10 Gift Card.